Privacy Policy

Last Updated: November 2025

IDEAMBOX (Fullest Engineering Limited) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through the Website.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: name, email address, company, phone number, and country — provided voluntarily when submitting quotation requests or inquiries.

  • Technical Data: browser type, IP address, pages visited, and access time — collected automatically through analytics tools and cookies.

  • Uploaded Data: files, drawings, or models submitted through online forms for project evaluation.


2. How We Use Your Information

IDEAMBOX may use collected data to:

  • Respond to inquiries and provide quotations,

  • Deliver and manage our engineering services,

  • Improve our Website’s performance and content,

  • Comply with legal and tax obligations.

Personal information will not be sold, rented, or shared with third parties for marketing purposes.


3. Data Retention

  • Contact data is retained as long as required for business communication.

  • Uploaded files and project data are retained only as long as necessary to complete the requested Services or as required by law.

  • Data may be deleted earlier upon written request.


4. Data Security

IDEAMBOX implements reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. However, no online transmission is completely secure, and users accept this inherent risk.


5. Cookies and Analytics

This Website uses cookies and analytics tools (such as Google Analytics) to understand user behavior and improve navigation.
You can manage or disable cookies through your browser settings, although certain features may not function correctly if cookies are disabled.


6. Your Rights

Depending on your jurisdiction (GDPR, PDPO, PDPA), you may have the right to:

  • Access, correct, or delete your personal information,

  • Withdraw consent to processing,

  • Request a copy of your data in electronic form.

Requests should be sent to info@ideambox.com and will be handled promptly.


7. International Data Transfers

Data may be processed or stored on servers located in Hong Kong, Taiwan, or other jurisdictions where IDEAMBOX operates.
By submitting information, you consent to such transfers, which will be protected under equivalent data protection safeguards.


8. Third-Party Disclosure

We may share limited personal data with:

  • Service providers who assist in operating our business (e.g., hosting, email, logistics),

  • Legal authorities where required by law.
    All such parties are contractually bound to maintain confidentiality.


9. Changes to This Policy

We may update this Privacy Policy periodically. Revisions will be published on this page with a new “Last Updated” date.


10. Contact

If you have any questions or requests regarding your personal data, please contact:
Fullest Engineering Limited
Email: info@ideambox.com
Phone: +852 3065 7769